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Solution

Credit score still shows account open even though vlosed

soton_2009
3: Seeker
3: Seeker

Hi,

my clear score report is showing my account is open even though I left Vodafone some years back. I have no services provided from you.

 

 please can anyone from Voda help? 

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

Yes the Vodafone Social Media Teams have a dedicated Credit File Specialist Team @soton_2009 

They can ask them to investigate if you contact the social media Team via Contact-us-for-account-specific-queries. 

I'd suggest Twitter and link back to your thread here including your forum username so your not having to repeat yourself.

 

 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Hey @soton_2009 

Just to echo what @BandOfBrothers has said, our social media team will able to take a look into this, you can contact them here

Have a great week! 😊