main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

Pay monthly

Credit score

2: Seeker

URGENT Due to a vodafone mistake back in 2016 - who were grossly incorrectly overchaging me, my credit rating is very low. 

I need this removed from my credit history as I'm trying to get a mortage.

View more options
17: Community Champion

As account assistance isn't available via this forum anymore @emhyland I'd suggest to contact the Vodafone Social Media Teams via Contact-us-for-account-specific-queries and they'll check.

They also have a dedicated Credit File Specialist Team to help.

Link back to your thread here including your forum username so your not having to repeat yourself. I'd suggest Twitter.

I wish you all the best with this situation. 

Current Phone > Samsung Note 20 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

View more options