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Credit score

emhyland
2: Seeker
2: Seeker

‎18-09-2020 10:58 AM - edited ‎18-09-2020 11:06 AM

URGENT Due to a vodafone mistake back in 2016 - who were grossly incorrectly overchaging me, my credit rating is very low. 

I need this removed from my credit history as I'm trying to get a mortage.

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BandOfBrothers
17: Community Champion
17: Community Champion

‎18-09-2020 12:03 PM

As account assistance isn't available via this forum anymore @emhyland I'd suggest to contact the Vodafone Social Media Teams via Contact-us-for-account-specific-queries and they'll check.

They also have a dedicated Credit File Specialist Team to help.

Link back to your thread here including your forum username so your not having to repeat yourself. I'd suggest Twitter.

I wish you all the best with this situation. 

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Samsung Galaxy s²³ Ultra 512gb Phantom Black.