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Can someone give me contact details for the credit team? I want to speak with them about deleting a default on my account.
The only time a default can be removed is when it has been placed in error, if it is a genuine default it remains in place for 6 years to serve as a forewarning to other creditors.
The forum will be able to put you on contact with the credit specialist and they will be able to look into this for you and find the reason the account defaulted. Give them time to get to the thread.