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Disconnected at told to wait.. 5 days ago

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2: Seeker

In trying to resolve issues of no data working on my phone Vodafone have disconnected me from the network, and left me without a working phone. I have had no access to the Vodafone network for 72 hours now, what do I do!? Each time I contact customer services I'm told to wait 24 hours while the "back office" reconnect me. Am I expected to wait indefinitely? I depend on my phone for work.

 

Has anyone else experienced this with Vodafone?

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1 REPLY 1
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Moderator

Hi @PWight, we know how important it is to be connected and our Social Media team would love to take a look at this over Twitter or Facebook. You can find how to contact the team here

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