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Email saying I can end my current agreement without penalty

Jaytc2003
2: Seeker
2: Seeker

Hi, I have used my phone in Turkey over the past few years and this was a country where I could use my dat allowance. I received an email from Vodafone saying they are changing this and I can leave my current agreement without penalty. I got my PAC code and tried moving to a pay monthly contract elsewhere, however they aren't able to transfer the number.  Anyone had these issues before?  And can I really leave without penalty?

10 REPLIES 10

Thank you.  I realised that search for me brings up one set of results.  If I then trhy a different search it just keeps the first thing I searched on.  Using firefox.  Would explain why I couldnt find anything!