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12-07-2019 09:19 PM
Please help very frustrating, as I took this as part of the red entertainment pack....I can only watch 2 channels, the rest pop up with this.....total miss selling.
13-07-2019 05:30 AM
My advice is to call customer service on 191 or use Live Chat or engage with the Vodafone Social Media Teams via these official Links > Facebook and Twitter.
They can check your account and current deal.
My apologies at having to send you elsewhere to engage with Vodafone UK as I appreciate you came here , signed up and created a post to reach out for help but the Team here can no longer help with Account based issues.
But it's the same Social Media Teams here that help and assist via Facebook and Twitter.
The Social Media links I've provided are the Official links that the Vodafone Forum Team here would provide you once they caught up and have read your thread.
Things have changed as they have decided that help and assistance with account based issues would be best supported that way.
I appreciate not everyone wants to use Social Media however it takes but a few moments to create a Twitter or Facebook account and then can be forgotten if necessary. Just a thought.
Please remember to include the link to your forum post, along with your username.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.