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Experian credit error from vodafone

jimnash999
2: Seeker
2: Seeker

My credit report shows 24 missed payments but in reality there are none, how can I get in touch with the credit team at Vodafone to fix this

5 REPLIES 5

63johnw
17: Community Champion
17: Community Champion

Hi @jimnash999  you will need to contact Vodafone through their social media channels and link this thread, they will then get you too the right place, no one here has account access. 

jimnash999
2: Seeker
2: Seeker

Many thanks, can you tell me how to contact them on one of the social networks . I know this is a stupid question but I very rarely use Twitter/ Facebook etc

63johnw
17: Community Champion
17: Community Champion

Use this link, if the auto chat opens just close it then there are links to Facebook and Twitter, probably easier to use Twitter if you have an account. 

https://www.vodafone.co.uk/contact-us-b2/index.htm?adobe_mc_sdid=SDID%3D2728CD3B2732C65E-623757B003F...

Many thanks, just done that

63johnw
17: Community Champion
17: Community Champion

Hope they get you sorted