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False Default on closed account causing credit problems for the last 5 years

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2: Seeker

I have just discovered that a default has been registered on my credit score for the past 5 years causing me lots of problems. I moved to another provider over 5 years ago and never received any other bill and thought the matter was settled.

How do I have this default removed, I am more than happy settle any outstanding bill as it is a small sum even though I’m quite sure that I am not at fault

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1 REPLY 1
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17: Community Champion

You'll need to contact the Vodafone Social Media Team's via Contact-us-for-account-specific-queries and their dedicated Credit File Team will investigate.

Link back to your thread here including your forum username.

A default if warranted remains on a person's file for 6 years from the default date.

I wish you all the best with this. 

Current Phone > Samsung Note 20 5G - SM9860 Snapdragon.

Samsung One Ui 2.5  / Android 10.

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