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Fraud Credit file issue

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1: Seeker

I was a victim of fraud back on 2010, someone got two iphones and sent them to Algeria or Morroco etc.

 

This is still showing on my credit file as me being linked to an address where a lot of frauds were run from.

 

Vodaphone staff have told me they can't help me without the phone number or account number.

 

Which I don't have and have never known as I was the fraud victim I never had the devices or contract.

 

Does anyone know of a way to get Vodaphone to do something? The credit agencies say they cannot change my file as Vodafone is actively sending this information to the credit agencies.

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1 REPLY 1
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Moderator

Hi @u7o55 as we can`t discuss account queries on this forum could you contact us by clicking here, one of our credit specialists can then take another look at this for you to see if we can locate an account with some other information.

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