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29-11-2019 02:27 PM
I hope someone can help
I have upgraded this morning to a phone and plan included in the 'Free Apple Air Pods' offer when you upgrade.
There was no promotional code to enter and no other information other than a banner saying 'Free air pods on us' with the phone and banner.
I am collecting the phone from store tomorrow but I know they wont give me the air pods in store, Customer services said they will...........I know they wont............but they also wern't on the order itself?! Does anyone know how this offer works? How/when will I get them?
Many thanks
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29-11-2019 03:34 PM - edited 29-11-2019 03:40 PM
Please.check if these are the correct Terms and Conditions.
》 https://www.vodafone.co.uk/terms-and-conditions/#
Choose Mobile.
Offers and promotions.
iPhone and air pods offer.
" 3. How will I receive the AirPods?
All qualifying customers who are outside their cooling off period of 14 days and have paid their first bill will be sent the AirPods by Vodafone via DPD courier. Customers should receive their AirPods automatically within 30 days of order. We will send it to your home address registered on your Vodafone account.
We will not be responsible for any damage that might happen during the courier. "
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
29-11-2019 03:34 PM - edited 29-11-2019 03:40 PM
Please.check if these are the correct Terms and Conditions.
》 https://www.vodafone.co.uk/terms-and-conditions/#
Choose Mobile.
Offers and promotions.
iPhone and air pods offer.
" 3. How will I receive the AirPods?
All qualifying customers who are outside their cooling off period of 14 days and have paid their first bill will be sent the AirPods by Vodafone via DPD courier. Customers should receive their AirPods automatically within 30 days of order. We will send it to your home address registered on your Vodafone account.
We will not be responsible for any damage that might happen during the courier. "
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
29-11-2019 03:37 PM
Thankyou so much Band of Brothers! thats fab!
29-11-2019 03:47 PM
29-11-2019 03:47 PM
18-12-2019 10:02 AM
Have you received yours yet? I ask becuase I was intruiged which generation they were, I recieve mine in the next day or two and was interested as a friend wants to buy them from me.
Thanks.
Sent from my Note 20 Ultra.
18-12-2019 10:05 AM
I havent yet no my 14 days is JUST up so I am hoping to get them by Christmas, althought I think its unlikely. I cant find anywhere that says which gen they are 😕
18-12-2019 10:18 AM
Well mine have been dispatched as I spoke to the complaints dept yesterday and they have manually posted them (another story) and the email I received states "Apple AirPods with Charging Case".
Going on to Vodafone's website they sell them https://www.vodafone.co.uk/mobile/accessories but again it doesn't show which gen they are, so it's a guessting game atm but I've just received a notification to say they arrive tomorrow so we'll soon know.
Sent from my Note 20 Ultra.
18-12-2019 10:35 AM
I thhink Ill be waiting until January by the looks of when my upgrade went through
Although they are the same price on the VF website as the ones on the Apple website? So possible would be the first ones with the normal charging case?
Either way I love a freebie
18-12-2019 10:43 AM
Yes looks that way.
Well the item in the email states wireless charging case, so as far as I know the 1st gen ones didn't come with the wireless charging case.....
Still free like you say!
Sent from my Note 20 Ultra.