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Historic Chat transcripts

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2: Seeker

Afternoon. 

I need some help with chat transcripts please. 

long story short....

I was made a really good offer on a new contract and handset. Didn’t take it at the time. Next day I came back to a different agent who could t give me the same deal. He said he could see the transcript from yesterday but the part including the offer made was missing!! So I would like to get copies to see for myself. 

is this possible??

 

Thankyou for any help

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1 REPLY 1
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17: Community Champion

According to the below Help Centre article you should be able to get a copy. It might be worth clicking the web chat link at the bottom of the article and ask an advisor.

How can I get a record of a live chat conversation?

Vodafone customer since 2004. Attempting to help where I can on the Community

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