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28-09-2020 03:46 PM
Afternoon.
I need some help with chat transcripts please.
long story short....
I was made a really good offer on a new contract and handset. Didn’t take it at the time. Next day I came back to a different agent who could t give me the same deal. He said he could see the transcript from yesterday but the part including the offer made was missing!! So I would like to get copies to see for myself.
is this possible??
Thankyou for any help
28-09-2020 09:50 PM
According to the below Help Centre article you should be able to get a copy. It might be worth clicking the web chat link at the bottom of the article and ask an advisor.
How can I get a record of a live chat conversation?
Vodafone customer since 2004. Attempting to help where I can on the Community