Ask
Reply
Solution
10-12-2018 11:45 AM
How do I request closure of an open credit account for a discontinued mobile phone number, which I had got closed last year?
Any help would be gratefully appreciated.
Thanks. Kind regards.
Nikhil Sharma
10-12-2018 01:16 PM
Let the Vodafone Social Media Team here catch up with your thread and they'll help you further with this @nikhiledu
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
10-12-2018 01:22 PM
Thanks for your kind and helpful reply @bandofbrothers, much appreciated!
13-12-2018 02:21 PM
I'm sorry to hear there's been a problem with the closure of your Vodafone account @nikhiledu. One of our Credit Files pecialists will be happy to look into this for you. So we can take the information needed to locate your account, please contact us through the link in the private message I've sent you.