main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle
Announcements
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

Pay monthly

How to add a new contract to an existing account?

Highlighted
2: Seeker

I have Vodafone broadband & I had had a 24 month Samsung mobile contract aswell. The mobile contract ended & I got another for an iPhone but I got it from a 3rd party & not through Vodafone directly.

I had to wait a month for Vodafone to convert my Samsung number to pay as you go & then I was able to take my Samsung number to my iPhone contract.

I don't know how to add the new mobile contract to my existing broadband account.

 

Tldr

I have a Vodafone mobile contract for an iPhone 

Also have a separate broadband account 

Want to combine them 

View more options
3 REPLIES 3
Highlighted
17: Community Champion

Hi @9788CL 

 

You can certainly add your mobile contract to a broadband account, as you are having problems combining the accounts, I would recommend contacting Vodafone through the Customer Service channels.  Alternatively, speak directly to the Social Media Team by following this link .

View more options
Highlighted
2: Seeker

It's not that I'm having problems combining them I just don't know how I'm supposed to? Is there an official way Vodafone advise in doing this? 

View more options
Highlighted
Moderator

@9788CL Your best bet here to get this resolved with just a simple transfer of one line over to another account, would be to complete our Transfer Of Ownership form HERE

View more options