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How to turn data bar off

Jemimared
1: Seeker

‎14-10-2019 09:31 PM

How do I turn off the data bar within my Vodafone? I accidentally turned it on, and now it’s not letting me turn the switch to ‘off’. 

0 Thanks
3 REPLIES 3

BandOfBrothers
17: Community Champion
17: Community Champion

‎15-10-2019 05:15 AM

Can you Connect to wifi and use your online myvodafone to access your bars section ?

 

If your stuck then customer service on 191 or Live Chat can access your account to help @Jemimared 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

AnnS
17: Community Champion
17: Community Champion

‎15-10-2019 08:31 AM - edited ‎15-10-2019 08:33 AM

Hi @Jemimared 

 

Clear your cookies and try again.

 

You can also add and remove bars through the My Vodafone application as well as the online account.

 

Further information here:  What are bars and where can I find them?

hrym
17: Community Champion
17: Community Champion
In response to AnnS

‎15-10-2019 10:41 AM

The My Vodafone app would be the easiest way.   There should be a button just to the right of where it shows your data usage.   Hit that and it'll take you to a list of bars and, obvoiusly, you'll need wifi to be able to connect.   It takes a while for settings changes to take effect, so don't be surprised if nothing seems to happen immediately.