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21-05-2019 02:20 PM
Hi Team,
I am having an issue with my P20 Pro recently , iam not able to receive text messages from other networks apart from Vodafone network , i am able to send texts,but not receiving texts from other networks and OTP's.
Tried moving sim to other mobile and still didnt received texts. After having 3 customer care chat sessions and one visit to local VOdafone shop still my issue is not fixed.
Did any one had similar issue with Vodafone ?
21-05-2019 04:43 PM
Have you recently ported from another network to Vodafone @bobby2nag ?
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
21-05-2019 04:51 PM
Moved from another network a year ago . I used to receive texts till last month ,but not anymore.
21-05-2019 06:16 PM
@bobby2nag Have you tried having a replacement SIM when visiting us in store? It seems to sound like an issue with the SIM itself, as it's consistently failed in two different mobiles.