Welcome to Vodafone Community
Switched from 02 to Voda
today my sim should have arrived
my o2 service has ended
im on my way to work with a long shift ahead and effectively no phone
I am not up on phones and sims
but am I waiting specifically for this sim card?
its a a contract sim only thing.
i mean…can I buy a vodafone sim card from a supermarket or whatever??? As I said im clueless and already Im disappointed in vodafones lack of customer care or support.
this is not very nice at all
im currently tethering a friends data but only have the next 20 minutes to read any replies.
any reply would be very appreciated
thank you very much
Hi @TandyMan, if today is your port in date, this normally happens before 5pm but it can take up to midnight. If the Vodafone SIM Card has not arrived, you can call into a local Vodafone store with photo ID or drop us a message on Twitter or Facebook. We can then check what's happening with the SIM Card and arrange a new one if needed. You can find the contact details here, when you do send us a message, just select 'Get Started' followed by 'Asked to DM' to get connected to the team.