cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Incorrect Debt collection

ascena
2: Seeker
2: Seeker

Hi,

I have received a letter from CCS collect , a Debt collection company in behalf of Vodafone UK asking  £19.96  as a balance (£17.36 plus admin charge of £2.60).

I duly ended my pay monthly 2 year contract back in April-May and paid my last bill, but still I received this letter.

Does anyone knows how to resolve this issue.

 

Regards

Ankit

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hi @ascena 

 

As account access isn't available via this forum you would need to speak with the Vodafone Social Media Team's via Contact-us-for-account-specific-queries who will be able to help.

Link back to your thread here including your forum username.

I wish you all the best with this. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.