Ask
Reply
Solution
01-08-2019 07:27 AM
Hi there. Up until about a month ago, I was able to view my remaining EU minutes in the app. I am on the Global Roaming Plus package and I get 500 EU minutes per month. In order to view the remaining minutes, I would tap on the phone icon and then in the main circle. On the main page it would display the Plan allowances (Data, Texts, Minutes) and I would scroll to the left to view the EU minutes as well. Now it seems the EU remaining minutes are not there. I also tried uninstalling and reinstalling the app, but the result is the same. Can someone help me with this please? I call abroad a lot and I need to keep a track on the app as I used to up until about a month ago. Thank you.
01-08-2019 08:17 AM
Vodafone social media team did finally acknowledge it's not available and fed it back, but Vodafone don't seem interested in fixing it for some reason.
You can call 44555 and press 2 to get a text with it in.