Phones
Mobile + Broadband
Unlimited
SIM only
Wearables
Mobile broadband
Deals
Broadband + Mobile
Support
Billing & payments
My products
Settings
Vodafone apps
Costs and charges
Support
Network
More
Welcome to Vodafone Community
I know just how important it is to stay connected and have a reliable service, especially whilst travelling @alalsacienne! I'm sorry when you spoke to one of our departments previously they were unable to assist you with your connection to this. Are you trying to connect to the Vodafone Wi-Fi automatically and not Virgin Wi-Fi?
hi,i have found this to be problem with the sim cards,take yours out twice and reinsert