Ask
Reply
Solution
11-08-2020 06:02 AM
I done a exchange on the 6 of this month and called DPD yesterday morning and was told they lost my parcel then called them back up at 2.30 pm and now it’s saying the parcel has been relabelled and continuing the journey whatever that means it’s so annoying that a massive currier company can lose a phone and mess everything up not happy
11-08-2020 08:19 AM
Nope
11-08-2020 10:47 AM
Ultimately, your contract is with Vodafone rather than the carrier, so any resulution will be up to them. I'd give it another couple of days, then contact the network for an update if the parcel still hasn't arrived.