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10-08-2020 09:44 PM - edited 10-08-2020 09:49 PM
I'm wanting to make a manual payment as I'm going to be terminating my contract early (tired of no SMS with WiFiCalling, terrible speeds in the East of England, still no visual voicemail). I follow the instructions in the Help pages
So, My Vodafone - Billing - Make a payment EXCEPT this doesn't actually exist in MyVodafone.
I've tweeted @vodafoneUK but not received a reply, can someone explain either what I'm doing wrong or why the Help page is giving false information?
10-08-2020 09:48 PM
No idea why the images aren't showing, I've tried to edit and make them smaller/centred and they still just show as a triangle, they are screenshots of the help page and MyVodafone page.
11-08-2020 05:32 AM
Hi @d123
The ways to pay your bill are explained in How-do-I-pay-my-bill.
"
"
Or "You can pay your bill over the phone. Here are the numbers to call depending on what phone you’re using and where you are:
From a landline or foreign country, standard rates will apply. "
You can't see your pictures because new members need to have their added images approved.
I'll take care of that for you.
🌈 Stay Safe & Stay Alert. 🌈
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
11-08-2020 07:02 AM
I don't have an option of payimg online either.
Even if you do make a manual payment, I would recommend leaving your direct debit in place till your final bill is generated, just in case. You don't want 6 years of bad credit for not paying Vodafione a final £1.
28-08-2020 07:03 PM
Yeah, I know, I'm now in Purgatory as I wait for the 1980's 386 computer Vodafone billing use to actually issue a final bill...