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My Phone number has been disconnected

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2: Seeker

Hello there,

My mobile number has been disconnected for some reason, i have customers ring to say my mobile is no in service,  i myself can not ring out, i cant not even selcet your network from the network device box on my phone too, been on hold with your phone service now for three hours, What is going on, my bills are paid in full, so there is no worries there, so why have i been disconnected, this is now effecting my buisness and my customers.

 

Can someone please answer me please the stupped live chat thing that you have keeps coming back with a customer service person will ring you back............ One problems there............. You disconnected the number, so you cant get hold of me.

 

Many Thanks

Richard@RPDAudio

 

 

 

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2 REPLIES 2
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17: Community Champion

There's no account access via the forum, I'm afraid.   If you contact the Social Media Team via Facebook or Twitter, they'll be able to take your details privately and investigate.   Make it clear that sending you an SMS code for security won't work - there are other ways of authenticating you.

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2: Seeker

Ok thank you for that

 

Richard@RPDAudio

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