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02-12-2019 07:08 PM
Hi, my Vodafone app hasn't worked for nearly 2 months. I've tried DMs on twitter but nothing has been sorted. I can install the app but it doesn't give me any option to log in before coming up with error 4300 (see photos). Any help would be appreciated.
Thanks
02-12-2019 08:30 PM - edited 02-12-2019 08:36 PM
We can't see your pictures until a Vodafone moderator allows them I'm afraid @jcawley123
If your myvodafone app has worked previously then has something happened that could have affected that ?
Have you tried perhaps going into your settings of the app and clear the cache and data and then delete it from the phone and delete it from your app store and then try re downloading it again to get a fresh copy and re set it up using mobile data.
》 What-do-I-need-to-do-when-I-first-use-the-My-Vodafone-app.
The Vodafone Virtual Assistant Tobi may help further.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
02-12-2019 08:38 PM
To add if you haven't already Customer services on 191 or Live Chat should be able to help.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.