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My Vodafone from outside of the UK

Navrig
4: Newbie

I am spending an ever inbcreasing amount of time overseas and now have an overseas SIM which have become my default mobile service.  It is not with Vodafone as it provided by my employer.

 

My UK account is still live and has 3 mobile phones on it.  Mine, my wife and my daughter.

 

I cannot login into My Vodafone from either my work PC or my personal Chromebook.  I can only assume that this is because the Vodafone servers identify my IP address as non-UK.  Even using a VPN I am still blocked.

 

Currently I do not want to lose my UK mobile number as I have had it for many years but if I cannot manage my account from outside of the UK I may be forced to move to another service provider.

 

How do I access my account?

1 REPLY 1

Mark
Community Manager
Community Manager

Hey @Navrig 👋 Do you have the My Vodafone app installed on your phone and are you able to monitor your usage there?