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No access to Sky Sports with red entertainment package

1: Seeker

Hi, I actually was able to choose sky sports as my package following the link that was sent to me via ENTERTAINMENT. After that I tried to create an account with my email, but that didnt work since I have another sky account with the same email (that i cannot access). So I tried with another email, and was able to create account, but it have no access to content. 

Furthermore, when I follow the link again, I am given a choice of sky sports for 5.99 a month , opr spotify premium (both paid services),

I have an iphone XS

Any help? Thanks in advance

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Hi @pedro8, It sounds like our system believes you already have an active account attached to your entertainment pack. So we can take a look into this and get everything straightened out, pop us a private message with your full name and mobile number via Facebook at Vodafone UK, or on Twitter using the handle @VodafoneUK.

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