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Not receiving international texts since April

Komares
2: Seeker
2: Seeker

Hello,

 

None of my phone settings have changed but I have stopped receiving international texts from Finland, Poland and so on after 2nd of April. Any advice please? Monthly contract.

1 REPLY 1

hrym
17: Community Champion
17: Community Champion

Initially, please toggle international SMS in your account settings.   Turn them off and wait for confirmation (you should get a text) and then turn them back on again.  If that doesn't resolve the matter, drop a note to the Social Media team on Facebook or Twitter and they'll look into it for you.