main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Pay monthly

Old settled AC still reporting

2: Seeker

Hi, can you please advise how to get my old Vodafone account marked as settled.


Account was closed down in November 2016 but is still actively reporting to credit reference agency's.


It went settled for one month and has now gone back active!



View more options
17: Community Champion

The Vodafone Social Media Teams here have a dedicated Credit File Specialist Teams who they can pass 5his onto once they've caught up with your thread and you've passed the security checks they'll take you through. 

Sit tight. 

Current Phone > Samsung Note9 _512Gb > Model: SM-N960 Duos.

Samsung Gear s3 Frontier Watch.

View more options

Sorry about the delay in reaching your message @richwillz - one of the Credit File Specialists in our team will be more than happy to take a look into this for you.

So they can do this, I've popped you a private message over with details on how to get in touch with us directly. 

View more options