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Oracle Access Error

Lwall
1: Seeker

When I try to access my Vodafone account, I get this error message:FF8CB1E0-FCF6-445B-BF18-F63461F3EC94.png

 

Password reset doesn’t help, Ive been told the system is down with a technical error but it’s been like this for years; I’ve tried different browsers and devices (phones and PCs). Anyone else had this issue?

 

2 REPLIES 2

redpages
17: Community Champion
17: Community Champion

I had something similar several years ago and Vodafone fixed it by deleting my online billing account which allowed me to re-register from scratch. If you've had the problem for years it could be one option for Vodafone to consider (that said, I wouldn't know the full ins and outs on what's going on with their systems these days)

Vodafone customer since 2004. Attempting to help where I can on the Community

John
Moderator (Retired)
Moderator (Retired)

@Lwall So we can take a closer look into the issues you're experiencing with your My Vodafone account, please follow the instructions in your private message inbox with details on how to get in touch.