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19-02-2017 02:52 PM
Hi - Can somebody help me please. I'm a ex-Vodafone employee drawing a Vodafone Pension. I'm trying to renew my mobile contract and I thought that there was a discount availiable for Vodafone Pensioner. None of the Sales reps have any clue what I'm talking about. Can anybody help please. Thanks
18-12-2018 09:00 AM
Try...
employee.accounts @ help.vodafone.co.uk
22-02-2019 01:05 AM
employee.accounts at help.vodafone.co.uk
19-02-2017 03:25 PM
Hi @pmk123
I have come across this before and from what I remember, you are indeed entitled to a discount as an ex employee drawing a Vodafone pension.
The best thing to do is to give the Team time here to get to the thread, they will know the correct department for you to contact to retain your discount.
19-02-2017 03:41 PM
Thank you
19-02-2017 03:54 PM
I remember something about this - I'm reasonably sure that you have to access it via the Vodafone department that operates the pension scheme, rather than going via any of Vodafone's customer-facing routes. As you haven't got a work email address to use in the application form, I think that the pension scheme gives you some sort of reference number to use in addition to your payroll number.
You must have some contact details for queries relating to your pension, so that might be a good place to start.
19-02-2017 04:09 PM
Please do let us know how you get on with this.
This can then go onto helping anyone asking a similar question.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
20-03-2017 01:19 PM
22-03-2017 09:43 PM
22-03-2017 10:20 PM
You can't identify the correspondence, via email address. What a surprise Vodafone systems not working!!!!
23-03-2017 10:26 AM