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19-12-2018 05:00 PM
Hello,
As the title states, does anyone know of the offer where you get a Free Google Home Hub when you purchase a Google Pixel 3XL? I exchanged my Mate 20 Pro yesterday and now have a Google Pixel 3XL, I was told it was a non-like for like replacement but I should still get the Home Hub, however, Vodafone have told me it's a promotion by the manufacturer and not them.
So has anyone purchased a Pixel 3XL and already got it or do you have to send off for it?
Thanks,
Sent from my Note 20 Ultra.
20-12-2018 03:36 PM
@jonspittle I've sent the question to one of our specialists for confirmation on your Google Home Hub query after exchanging to the Google Pixel 3 XL. I'll be in touch once we have an update
20-12-2018 04:19 PM
Many Thanks @Natasha
Sent from my Note 20 Ultra.
21-12-2018 10:42 AM
@jonspittle I've had an update from our specialists and they've confirmed that this would be processed by ourselves rather than the manufacturer. So we can access your account to look into this further, please follow the details I've sent in the private message you'll receive shortly. We'll then be in touch to help you further.
21-12-2018 12:00 PM
Hi Natasha,
Thanks for the PM, I've filled out the form as instructed.
Thanks,
Jon
Sent from my Note 20 Ultra.