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Problem : Only the account holder has permission to take up these offers.

uistmacd3
2: Seeker
2: Seeker

I get this message in various parts of my account.  I am the account holder i.e. the only person with access to the account.

 

These offers aren’t available to you

Only the account holder has permission to take up these offers.

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

That's strange @uistmacd3 

 

As this is probably going to need account access which isn't available via the Vodafone Community Forum I would suggest to either call them on 191 or use Live Chat to ask them to check your account from their end.

 

The Vodafone Social Media Teams here can help via Contact-us-for-account-specific-queries  . It would be faster to use the two aforementioned avenues however. 

 

I wish you all the best with this situation. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.