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Pay monthly

RPI Increase

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5: Helper

Hi, searched Vodafone site & the Community but can't find a clear answer to my query

 

What date can I take out a new VF contract and be certain that the current years RPI increase has already been applied to the Monthly Cost I sign up to - I've seen comments on this forum about the RPI increase still being added to contracts taken out as late as 21st April (last year). Hope I don't have to go through the trauma of the online chat - so far 'there's no agents available' for the last 2 hours

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Moderator

I'm sorry for any confusion caused @okecokey. The information provided by @AnnS is correct, any plan taken out after the beginning of April will contain this years RPI increase and will not incur any further changes until April 2020.

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17: Community Champion

Hi @okecokey 

 

The RPI increase should be applied at the beginning of April each year, and is included in the April bill.    A contract taken out now should include any tariff increase until April 2020.

 

All I was able to find is here:  RPI price adjustments

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5: Helper

Hi Ann, thanks yes exactly what I found but when I searched the Community I found in the archives https://forum.vodafone.co.uk/t5/Archive/Rpi-increase-no-notice-received/m-p/2561166?advanced=false&c... which clearly says that someone who took a contract out on 21/4/2017 got the RPI added & they had no recourse. I keep trying to do a webchat but everytime I've tried I get the message 'no agents are available'

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Moderator

I'm sorry for any confusion caused @okecokey. The information provided by @AnnS is correct, any plan taken out after the beginning of April will contain this years RPI increase and will not incur any further changes until April 2020.

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5: Helper

Hi @Mark many thanks for confirming.

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