Back to Help and Support
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Red Entertainment... how to keep my Spotify Premium profile

derekandclive
1: Seeker

‎02-02-2019 02:46 PM

I've just moved to Vodafone and have the Red Entertainment deal.  I've not yet had any correspodence about which deal I want to plan to take Spotify.  I am already a long time Spotify Premium subscriber though so how can I seemlessly keep my username and playlists etc?  I simply want to stop my 9.99 per month and use Red for the twelve month period I get it for. Thanks for any help.

0 Thanks
1 REPLY 1

Loz
Moderator (Retired)
Moderator (Retired)

‎03-02-2019 03:52 PM

@derekandclive I'm sorry you've not had any correspondence from us regarding your Inclusive Entertainment. If you've not received the automated text with the link where you can subscribe, text 'ENTERTAINMENT' to 97613. You'll then receive the text included the link, which you can follow.

As you've mentioned you've already got Spotify Premium, you'll need to cancel this subscription first. Once this has been cancelled, (which can take up to 28 days), you can subscribe to Spotify. You'll then be able to use the same username and password, doing this, shouldn't affect your current playlists.

0 Thanks