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17-02-2019 07:39 AM
Good morning I am trying to resolve and issue with an old account I had I entered into a dispute regarding the old accounts I had whilst in dispute around Aug sep 2018 I was told an amount I was owed however I have been told on numerous occasions it was one amount then another amount I rang in Aug to get a balance which was £675 to then get a debt agency letter stating it was £1150 which I questioned again now trying for a mortgage and low and behold Vodafone have placed a default even though I was in dispute around the amount owed and the amount of bad information I have received constantly it now has come to light that there has always been a broken link with my account that caused this issue in the first place I am
now passed from pillar to post around lots of departments and spending hours on the phone to try and resolve please help me
19-02-2019 03:29 AM
Hey @Rangerfranky, I understand your frustration. I've sent you a private message with details on how to get in touch.