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Removal of default notice whilst I was in dispute

Rangerfranky
3: Seeker
3: Seeker

Good morning I am trying to resolve and issue with an old account I had I entered into a dispute regarding the old accounts I had whilst in dispute around Aug sep 2018 I was told an amount I was owed however I have been told on numerous occasions it was one amount then another amount I rang in Aug to get a balance which was £675 to then get a debt agency letter stating it was £1150 which I questioned again now trying for a mortgage and low and behold Vodafone have placed a default even though I was in dispute around the amount owed and the amount of bad information I have received constantly it now has come to light that there has always been a broken link with my account that caused this issue in the first place I am

now passed from pillar to post around lots of departments and spending hours on the phone to try and resolve please help me 

10 REPLIES 10

MarkF
Moderator (Retired)
Moderator (Retired)

Hey @Rangerfranky, I understand your frustration. I've sent you a private message with details on how to get in touch.