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12-01-2019 03:51 PM
Hi Team,
I am struggling to reset my Vodafone taleo net password. The account was locked last week, as i forgot my old password. However, I remember it now. To reset the password using forgot password link, i will have to answer security question (whose answer I don't remember).
Can you please help me to reset the password?
I have been waiting to get this resolved over a week. Since i am not based in UK, the online chat representatives could not help me. But I am desperate to get this resolved ASAP.
Please guide me.
Thanks in advance,
Soumee
12-01-2019 04:01 PM
Also, in addition to the above- i also tried calling 163533251 where I don't know which option would be relevant as I am not using Vf number. I also tried calling 333010191 which says that the number is not correct.
Your quick response will be much appreciated.
Thanks and Regards,
Soumee
14-01-2019 03:16 PM
Thanks for getting in touch @Sroy, we're only able to help Vodafone UK customers. You mentioned you're not based in the UK, can you contact your local Vodafone support team?
15-01-2019 05:57 PM
Hi Tj,
But I don't know the contact details. Can you please send me the details?
Thank you
16-01-2019 01:25 PM
@Sroy Could you let us know what country you're based in so we're able to help provide the relevant contact details?
17-01-2019 06:12 AM
Hi Alex
I am based in india.
Thanks and Regards
Soumee
17-01-2019 03:03 PM
Thanks for getting back to us @Sroy
You can find all the contact details over on the Vodafone India Contact Us page
17-01-2019 06:34 PM
Thanks Jenny.. I had tried everything. But nothing worked out.
Anyhow somehow i managed to access my account. My request is that can't we simplify the process and get it resolved using some other simplified techniques - like sending otp or confirmation mail?
This will help to people all over the world.