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I recently changed to a SIM only contact. I received a text message from Vodafone, saying that I could have a another contact, for £6 per month, for being a loyal customer. When I try to get it, it won't let me do so online. Why is this?
It may be a special invitational offer that they need to process through an agent.
Have the text ready to send to them if required.
Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.
Samsung One Ui 2.1 / Android 10.
Samsung Gear s3 Frontier Watch.
Samsung Galaxy Buds.
This will be an offer for a discounted extra pay monthly SIM only contract on your account. I would suggest checking the terms for the monthly allowance etc if you are intending to take up the offer.
To take up the offer you need to go to My Offers on your online account and add the additional line from there.
Thanks very much for your reply. I did check. It says that one is for a £6 per month. It won't let me add it to my basket, however. Says something about a promotional code, which I wasn't given.