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Set up personal hotspot iPhone 7 plus

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3: Seeker

When I choose the option to use personal hotspot, it tells me to visit Vodafone help pages to set it up. 

All settings are correct, but it still keeps prompting me to visit the help page

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1 ACCEPTED SOLUTION

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17: Community Champion

Hi @Donna773

 

Please phone customer service on 191 or use Live Chat to have your account provisioned for Tethering.  

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

 

Samsung Gear s3 Frontier Watch.

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5 REPLIES
17: Community Champion

Hi @Donna773

 

Please phone customer service on 191 or use Live Chat to have your account provisioned for Tethering.  

Current Phone > Samsung Note 9 _512Gb > Model: SM-N960 Hybrid-Duos.

 

Samsung Gear s3 Frontier Watch.

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3: Seeker

Thanks, solved in a matter of seconds. Just needed to reset network settings!

 

 

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Moderator

Hi @Donna773,

 

Thanks for updating us, I'm glad to hear this has been sorted for you :smileyhappy:

 

If there's anything else we can help with in the future, please let us know and we'll be happy to help.

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1: Seeker

I’ve the same problem please help me 

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Moderator

@Abduuud Please see our Device Guides page for a step by step guide on how to set up a personal hotspot on your phone 😊 If you have any problems once you've completed this, please pop back to us on here and let us know.

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