cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Sim Not provisioned

manishmaroo
2: Seeker
2: Seeker

Hi,

 

I lost my India sim in UK and got another couriered from India to UK. The new SIM as per vodafone IN team is active. But it does not ahve any network. I tried getting manual network but it throws error as Selected Network(vodafone UK) not available. It happens the same for other netwroks like O2, EE etc.

I tried putting sim in another handset and it says 'SIM not Provisioned'. 

I have Lenovo K6 Note handset. 

No one in Vodafone India team is taking this issue seriously and I am facing this error from alst 4 days. 

 

Regards,

Manish

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

Hi @manishmaroo

 

Vodafone UK cannot help with activating a Vodafone India SIM, you are going to need to contact your service provider, Vodafone India.

 

As the new SIM is to replace a lost SIM, you may well find there is a restriction on the account and this will need to be removed by Vodafone India.  

 

You can contact Vodafone India here: https://www.vodafone.in/

View solution in original position

2 REPLIES 2

AnnS
17: Community Champion
17: Community Champion

Hi @manishmaroo

 

Vodafone UK cannot help with activating a Vodafone India SIM, you are going to need to contact your service provider, Vodafone India.

 

As the new SIM is to replace a lost SIM, you may well find there is a restriction on the account and this will need to be removed by Vodafone India.  

 

You can contact Vodafone India here: https://www.vodafone.in/

Thanks @AnnS

I am already speaking to Vodafone India from last 4 days. All they say is they have activated the sim and profile has been refreshed. But that is of no use. I still dont see any netwrok. Local networks like EE or vodafone UK throws error.

Rgds, Manish