Sim Only and Broadband account - not linked.

[craigr98]

Hello, I have been a Broadband customer for a while and have recently got a Sim Only account with you. But when I sign into my Broadband account, I only see details for Broadband and it doesn't show any details for my Sim Only. I tried creating a seperate account, but it errored? Should they not be linked, i.e. when I sign into MyVodafone I should see both accounts? Also now that I have both, should my Broadband bill not be reduced? Or does that involve going into a new contract?

Please advise thanks.

[BandOfBrothers]

To create a new Vodafone myvodafone login for your mobile phone contract you would need to use a different email address and password @craigr98

I may be wrong but I'm not sure that you can merge the two together. 

For an official answer customer service on 191 or Live Chat can clarify. 

In regards to your Broadband billing were you offered some kind of reduction if you opened up a sim only contract ?