@GOLDENGRACE I’m sorry you’re having problems with your Sky Sports app. I can see Mark posted on 6 January to say he’d sent you a private message. I’ve sent another today, in case you didn't received this.
Please follow the steps in the private message I’ve sent, so we can help get this sorted.
We'll be happy to help with your Sky Sports access. So we can do this, I've sent a private message with details on how to reach our team directly. Once we receive your details, we'll be in touch to help.