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Spam text

Rachjazz01
2: Seeker
2: Seeker

I am getting multiple texts a day stating 

We're sorry, but you don't have enough credit to complete this purchase. You can top up online at https://www.vodafone.co.uk/my-vodafone-account/pay-as-you-go-top-up

however I am on a monthly contract not pay as you go, they are coming from Vodafone text service not a spam number 

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Hello @Rachjazz01 

Speak to Customer services or Live Chat or the Team via Facebook or X and they'll check your account. 

https://forum.vodafone.co.uk/t5/About-the-Community/Contact-us-about-account-related-queries. 

If i can be of any further help please don't hesitate to ask  😎 

Current Phone  >

Samsung Galaxy s²⁵ Ultra 512gb.