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Solution

Speak to someone

Stephen05
2: Seeker
2: Seeker

Can someone tell me how I can speak to someone, the system keeps going to TOBi which is useless.

Do I have to go to a Vodafone shop ? 

2 REPLIES 2

hrym
17: Community Champion
17: Community Champion

You can call 191, or use LiveChat.   Alternatively, the Social Media team via Facebook or Twitter are very good.

191 and live chat both take you to the computer thing.

i suppose I'll have to find time to go to a Vodafone shop.