Split Porting Issues!

[Schmut]

Hello

after 7 days waiting and chasing for porting of number to take place it seems it has been half done. Phone can make call and correct  number shows on recipient phone. BUT no incoming calls accepted and no text messages.

This is my first time as vodafone customer and so far the experience  rates as ZERO.  I guess I will have to call port team again on Monday but I get different story from them every time.. so not confident at all. 

[BandOfBrothers]

I agree it's certainly not a good first experience for a new customer @Schmut   (

I'd agree to contact customer service and ask for the Porting Teams to remedy your issue. 

I wish you all the best with this situation. 

[Gemma]

@Schmut - This isn’t the experience we want you to be having with us. I hope your phone’s now receiving calls and texts.

If it isn’t then we can get this looked into. I’ve sent you a private message. Please follow the steps from there with how to send us your details.