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09-04-2020 11:51 PM
Hi
Need to transfer my number from PAYG to a new pay monthly SIM, found the form on the vodafone site to do this, but it says enter the 20 digit SIM number from the PAYG sim
If i look at the ISMI number on the phone (Galaxy S10 lite) it just shows a 15 digit number, and on the back of the old sim it only shows a 15 digit number, then a letter and 3 more numbers (actually the new monthy SIM also shows 15 numbers, a letter then 3 numbers)
where do i get the 20 digit number from!?
Thanks
Chris
10-04-2020 05:39 AM - edited 10-04-2020 06:16 AM
Hi @csedgbeer
Is it this form your using 》vodafoneinlifeporting.co.uk/ilp/web-forms/pay-as-you-go-to-pay-monthly.
Edit I downloaded this app which shows me the full sim card number.
Check your app store.
Some help here 》How-do-I-find-my-SIM-number-or-EID.
I've taken a look at one of my other Vodafone Payg Sims and your correct about what it shows on the sim card.
If you get stuck Live Chat or the Vodafone Social Media Team via Contact-us-for-account-specific-queries will be able to help.
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