Two My Vodafone accounts need merging

[cooperman1955]

My 1st post!

I recently joined Vodafone in a new (to me) house after being with VirginMedia in my earlier house.

Got the house phone and broadband installed and it all works fine.

As my Virgin Media mobile deal wasn't great, I signed up for a Vodafone SIM only deal through mobiles.co.uk and that works fine too, but I seem to have two accounts and two instances of "My Vodafone" with only the broadband one accessable on my PC. So I cant access my mobile bills on my PC to claim mobiles.co.uk cashback every two months easily.

Any suggestions

[AnnS]

Hi @cooperman1955 

You can certainly have the mobile number on the same account as the broadband with the one bill using the same email address, and will be able to see the accounts on the My Vodafone account summary. 

I would suggest you follow this link for the Social Media Team to get this done for you.  Contact Us