Community home

JamesL · ‎05-08-2018

Has anyone on the vodafone community received unwanted calls on your mobile and if so how do you STOP them?

JamesL

hrym · ‎10-08-2018

Spam calls are a plague on all networks and landlines. The numbers are usually spoofed, so the area code displayed isn't usually a guide to their origin. I'm currently getting silent calls from a number beginning 020. There's nothing you can do and, as the numbers often change subtly, blocking them is a game of whack-a-mole. All you can do is ignore them or hang up immediately. If they speak to you, give them the brush-off. Once they've got the idea that you're not a worthwhile target, they'll eventually move onto someone else.

BTW, don't be too concerned that they appear to have your number - they usually dial numbers at random and have no idea who they're calling. The only downside the answering is that you're comfirming that the line is a live one. Sadly, you have to just in case it's a genuine call.

View solution in original position

63johnw · ‎05-08-2018

Hi @JamesL it can depend on the number, if it’s a mobile or normal number they can be added to a block number list that lots of phones have these days.

JamesL · ‎05-08-2018

Oh I see well all the unwanted calls I have received have all started 01 but because they are unwanted unasked for and unknown numbers to me I have just put my phone on silent and ignored them.

JamesL

63johnw · ‎05-08-2018

What phone do you have?

on iPhones if you open up your recent calls there is an i next to the numbers, tap on that and scroll down until you see a block number option

JamesL · ‎05-08-2018

I can not do that because the phone I am using is not an iPhone but is the BlackBerry Z10 and although I could download an app from BlackBerry world from the reviews I have read about them they are no up to much.

JamesL

63johnw · ‎05-08-2018

Not used that phone and a quick google shows (as you say) you need 3rd party apps for that on your device.

JamesL · ‎05-08-2018

YES I know that but I doubt they would be of any use to me so it looks like the best option for me is to asign a ring tone for all the numbers that are in my contact list and are the numbers I know and then just keep the phone on silent profile which is what I have been doing it just means I will not know when witheld numbers come through which is the only problem.

JamesL

Adam · ‎09-08-2018

@JamesL I'm not sure whether this could be marketing calls from ourselves. We can take a look at your account and change your marketing preferences if you wish? If so, please send us your details via the private message I've sent you.

JamesL · ‎09-08-2018

Adam thanks for you replying to my most recent post especially since I was not expecting it.

But I do not believe that it is marketing calls from vodafone because when they start it is every ten minutes over a four or five hour period Monday to Friday and the odd time I actually have answered one of them they just hang up and there is also nothing on the answer phone whenever I get one from them.

Now I could be wrong but this does not sound like marketing calls from vodafone but it does sound a lot like robo calls from scammers trying to get hold of my banking details which is why I make it a point not to answer calls from numbers I do not know.

JamesL

Josh · ‎10-08-2018

@JamesL We're happy to take a closer look into this for you and determine who exactly is calling you from the number in question. Please simply follow the steps @Adam included in a private message.

Community home

UNWANTED CALLS ON YOUR MOBILE