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27-06-2020 01:04 PM
HI,
I am unable to use my P20 Lite as a Hotspot, I can configure the phone no problem but when I connect a PC etc to the hotspot they d not have any internet connection.
Has anybody come across that or have a solution?
Thanks,
Pietje.
Solved! Go to best answer.
28-06-2020 11:15 AM
So I now have a solution.
The issue is that dun needs to be added to APN TYPE in the APN settings.
I now have the following string in APN TYPE: default,supl,mms,ia,dun.
Unfortunately I am unable to add dun to APN TYPE as I still get the error: You do not have permission from your carrier to add dun-type APNs. - so I still cannot add this.
The only way to resolve it is to reset my phone and low and behold after reset the APN settings are changed and I now have the following string in APN TYPE: default,supl,mms,ia,dun - and I can connect to the hotspot and have internet access.
P.S Resetting the APN settings to default does not solve the issue.
27-06-2020 01:29 PM - edited 27-06-2020 01:30 PM
You may need to contact Live Chat or 191 or the Vodafone Social Media Teams via Contact-us-for-account-specific-queries to have your account provisioned for hotspot use i.e tethering.
Do also take into account hooking up a pc / laptop as these devices access feature rich content and update in the background they can and use up mobile data allowances faster.
How-do-I-set-up-a-mobile-hotspot-on-my-device.
🌈Stay Safe 🌈
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
27-06-2020 02:19 PM
I wish that was the case but in the UK this is standard enabled and just confirmed by support.
27-06-2020 02:43 PM
Ok then if this is indeed provisioned on your account then please re check the settings and preferences both in your phone and the pc your attempting to connect to @Rvdveer
That's the next avenues to check.
Perhaps see if you can latch another device such as a tablet etc as a process of elimination.
Good luck.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
27-06-2020 03:33 PM
Hi @Rvdveer
You would have followed the device hotspot set up from the device guides > connectivity here: Device Guides - Huawei P20 lite , you also need a good data connection and have WiFi turned off when setting up a hotspot.
I am going to link you to this previous thread, https://forum.vodafone.co.uk/t5/Network-queries/No-Internet-access-via-WIFI-hotspot/td-p/2567046#it may go back to July 2017 but the information is relevant to your issue and you may find the answer to your hotspot connection problem.
27-06-2020 04:26 PM
Hi,
That is a good link, I read somewhere else that adding dun to APN TYPE will solve the issue, however i get an error now when adding this: you do not have permission from your carrier to add dun-type APNs. - so I cannot add this.
28-06-2020 11:15 AM
So I now have a solution.
The issue is that dun needs to be added to APN TYPE in the APN settings.
I now have the following string in APN TYPE: default,supl,mms,ia,dun.
Unfortunately I am unable to add dun to APN TYPE as I still get the error: You do not have permission from your carrier to add dun-type APNs. - so I still cannot add this.
The only way to resolve it is to reset my phone and low and behold after reset the APN settings are changed and I now have the following string in APN TYPE: default,supl,mms,ia,dun - and I can connect to the hotspot and have internet access.
P.S Resetting the APN settings to default does not solve the issue.
28-06-2020 11:28 AM
Good to hear a resolution has been reached @Rvdveer
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
03-07-2020 05:53 PM
You can always use a asterisk in APN type, this acts as a wild card for all available options.
APN Type: *
04-07-2020 08:18 AM
Wish I had know that earlier would have saved me from resetting my phone and having some loss in the process. It does seem to be a Vodafone issues as a three simcard does not need any extra entries in the APN TYPE and works out of the box in the same phone.