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Upgrade date is incorrect on my account?

Busby
2: Seeker
2: Seeker

I was out of contract when I chose to get a new 2 year contract with Vodafone back in Jan 2017. I've just logged into my account to check the upgrade date and it shows I can't upgrade until 08/2019. I'm not sure why it thinks this would be my upgrade date when I only took a 2 year contract. Surely it should be 01/2019 if not earlier?


Thanks


Andrew

2 REPLIES 2

BandOfBrothers
17: Community Champion
17: Community Champion

@Busby ive seen past posts of a similar nature. 

Customer Services on 191 can access your Account to clarify. 

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

John
Moderator (Retired)
Moderator (Retired)

@Busby That does seem strange Andrew! 

So we can take a look into your account and check on your commitment dates, please check your private message inbox for more information on how to get in touch with our dedicated team.