Welcome to Vodafone Community
So when looking for upgrade elligiility on the Vodafone account I get this message:-
Sorry, we can't access your upgrade details at the moment
To get your upgrade date, please ask the account owner to call one of our advisers on 191 free from their Vodafone mobile or 0333 304 0191 from all other UK landlines and mobiles (standard call charges apply).
So Vodafone can't tell me when my upgrade is available
Yet Carphone Warehouse can!! (i.e. their upgrade checker actually gives me a result!!!)
So who owns this data - is it not Vodafone then?
Apologies for any inconvenience this may have caused @sgarre13.
If you continue to experience issues on My Vodafone, please contact us on the numbers provided from your post and our Upgrades team will be happy to assist you further.
I cant even get the Vodafone website to load on any of my PC's, running Windows, 7 and 10. I've tried Chrome, IE, Firefox. Nor can I log in on my 'phone............it says its not compatible with Vodafone website..........Lumia 640
I checked with my ISP (Zen) re not being able to access the Vodafone website and they suggest that the Vodafone servers are blocking my IP address. I dont have issues with any other websites.
@culy30 do you have access to modify the DNS on your router? If you do, please try and change the primary value to 184.108.40.206
I'd recommend making a note of the DNS, as your ISP may require you to use their default value to access information outside of your LAN.
If that doesn't work, please let us know your IP and we can raise this further for you.